We’d love to be able to make an API call to /articles that uses data in the article.statistics object as query params for sorting or filtering.
Examples:
GET /articles?sortBy=viewCountDesc
GET /articles?minViewCount=10
This would let us get our most (or least) popular help center articles. At the moment there is no way to filter or sort by any of the popularity metrics.
Use case:
We want to display our most popular articles as a list within our React app (outside of Intercom Messenger) as quick links for our users to jump into the help center.