Allow full customization of the Help Center privacy/login message | Community
Skip to main content
Submitted

Allow full customization of the Help Center privacy/login message

Related products:Knowledge & Help Center
  • September 16, 2026
  • 0 replies
  • 3 views

When placing the Help Center behind a login using the Privacy settings, we can currently enter custom "Display Text." However, the system automatically prepends the default string: "You can try sending us a message or logging in at" right before our custom text.

This hardcoded default phrase creates awkward phrasing and limits how clearly we can instruct our users.

Requested Solution: Please allow administrators to fully customize or overwrite the entire login prompt message, rather than appending custom text to a hardcoded default string.