Our company operates out of multiple locations worldwide. Therefore we have varying contact numbers to reach our respective teams.
By default, our workspace sets all outbound calls to our USA number. This means our Australian team must remember to adjust this before making an outbound call as some customers might not answer an American number.
It also means if we forget to do this and our customer wishes to call us back, they call our USA team and get their out of office, causing significant confusion.
If I have multiple teams/inboxes that conversations are assigned to, it would be great to nominate the default phone number associated to the customers and teams handling the conversations.
