Allow one click simple yes/no questions on surveys | Community
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Allow one click simple yes/no questions on surveys

Related products:Workflows
  • July 24, 2026
  • 0 replies
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Intercom Pop-up response rate is extremely low. Based on much research - many companies are giving too much info or interrupting users workflows, so they exit the pop-up with no response. The key to increasing response or engagement is making things very simple for the user. Right now intercom does not support a simple one click Yes/No response on its surveys, which is crucial for engaging users. Please can you add this!