Allow to change conversation title using REST API endpoint. | Community
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Allow to change conversation title using REST API endpoint.

Related products:Integrations, API & Custom Actions
  • March 5, 2025
  • 1 reply
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Andrii Fedyk
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Allow to change conversation title using REST API endpoint.

External channels allows users to change a chat title. For integration using REST API it would be useful to keep the name of chat up-to-date.

 

 

1 reply

Andrii Fedyk
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  • Active User
  • March 31, 2025

The topic is solver in v2.13.

Just did a test and it appear to be working. Here an example of cURL:

curl --location --request PUT 'https://api.intercom.io/conversations/123' \

--header 'Intercom-Version: 2.13' \

--header 'Accept: application/json' \

--header 'Content-Type: application/json' \

--header 'Authorization: Bearer  ·········' \

--data '{

    "title": "New Title",

}'