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Article AI Search/Ask built on Help Center page

Related products:Knowledge & Help Center
  • January 22, 2025
  • 2 replies
  • 18 views

Trevor
Innovator ✨
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It would be killer if our Help Center had an “Ask AI” option built into the help center search. And a customer could type in a question, and get results with links to the articles, or internal information used as well to answer the question. Then the customer could provide feedback on if it was a helpful answer or not. It would help us immensely, for people that go to Help Center first, and then the messenger, to be able to surface the power of Fin AI agent, but just as a search tool in the Help Center. 

2 replies

Trevor
Innovator ✨
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  • Author
  • Innovator ✨
  • April 14, 2025

I saw this feature today on Intercom’s Help Center! Can we PLEASE have this for our Help Centers?

 


Daniel Rönnberg
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That looks very cool. I’d love that as well!