Assign to pop up shows team members in Inbox only or at the top vs alphabetical. | Community
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Assign to pop up shows team members in Inbox only or at the top vs alphabetical.

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  • July 10, 2026
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We would like this to be YES or at a minimum show the teammates in the team inbox at the top. 

 

Short answer: no — that list can’t be limited to just the teammates in that team inbox.

The Assign to dropdown always pulls from the full workspace teammate list, even when the conversation is sitting in a team inbox. There isn’t a setting that restricts the dropdown to only the members of that specific inbox