Auto-close replies for one specific outbound WhatsApp message and all Workflows to branch on a specific outbound message ID | Community
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Auto-close replies for one specific outbound WhatsApp message and all Workflows to branch on a specific outbound message ID

Related products:Workflows
  • July 21, 2026
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Customer send a number of outbound notification messages where no agent response is expected. However, many of these conversations remain open because customers reply with simple messages like "Thanks" or 👍.