Google Docs has a wonderful feature.
When I use @ and continue typing, it automatically finds other, existing Google Drive content to embed as a clickable link in my current Doc
I would like to have this same functionality in Intercom
Currently
When I want to include a link, I have to:
- Type the text I want to appear
- Highlight it
- Select the link icon
- Type or search for my link
- Select the link
With this feature
I want to be able to
- Type @ and then continue typing the title of an existing article
- If it automatically appears, press Enter to add the article title as a hyper link
- If it does not automatically appear, search for it, then select it
Thanks for considering!