We have multiple Brands set up. We would like the ability to create workflows and automations based on Brands. For example: if Brand is X, assign to Team X.
We currently use URL but this gets messy and filtering by Brand would be much easier.
Submitted
Automations based on Brands
+1
+3- Intercom Team
Hi
Jennifer here from Intercom
Thank you for this suggestion, as input from our customers is really important when ideating new features and refining current solutions. 🙏
Whenever we do release new features, we'll announce them on the Product Changes page, so I'd recommend keeping an eye there.
That being said, I'll let the team know again that you'd really like this feature! 💡
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