Availability Status Reporting | Community
Skip to main content
Submitted

Availability Status Reporting

Related products:Workload Management (Conversation Assignment)
  • January 21, 2025
  • 0 replies
  • 12 views

Nate E.
Forum|alt.badge.img

I would like to be able to run reports that show the availability status that team members were in throughout the day to be able to check for potential manipulation or contact avoidance. I know we can see things in real time but I’d like to see a historical look. ​@Gerald Prado ​@Bradley Coyle