It’s easy to distinguish individual notes on Conversations, but they all blend together with back-office or trackers. They could really benefit from a background color, similar to what appears on hover. Right now it all looks like one long line of text.
Submitted
Back-office and tracker ticket notes lack background color
+3- Intercom Team
Hi
Jennifer here from Intercom
I will let our Product Team know this would be really useful 🚀
Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there.
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.