Hey there,
With the recent changes, you are now unable to see or create a report where you can see the total number of Conversation ratings received throughout a specific time period.
This is maybe the closes thing you can achieve. To sort the ratings and see the ratings for each mark, and then sum them up. However, in the AI and automation era, this is far from ideal.
Even in the old(so called legacy) report, you were able to see this when you simply hover over it.
I understand that we are entering an era of AI and automation. This is great progress but we should not neglect the most basic and simple graphs and statistics because they are essential for following the trends.
Hope this makes sense.
Best,
Plamen Hristanov, Head of Support at NitroPack
