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Branch and segment based on attachments

Related products:Workflows
  • May 7, 2025
  • 0 replies
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Noam Ben Harush Shani
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When a user sends an email and has an attached file, for example a generated log, I’d love to be able to use that to branch workflows. 

e.g. when asking a user to reply with a file, and they reply without a file, or incorrect file extension - be able to reply with what we’re missing