Bring back the old font! | Community
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Bring back the old font!

Related products:Core Inbox
  • January 22, 2025
  • 6 replies
  • 80 views

There was a font update overnight that is not ideal, and makes the conversations harder to read, especially between 0s and 8s. Please bring back the old font, or allow us to choose our own font on an individual basis!!

6 replies

  • New Participant
  • January 23, 2025

Yes, a setting to change the font would be nice!


Agree. There should be an option to select the font. Fist thing I thought when I suddenly realize my Intercom account looks weird is that something is wrong with my computer.


Michaela Hone
Intercom Team
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  • Intercom Team
  • January 28, 2025

Hi All, 

Appreciate the feedback on the fonts here, these changes were rolled back the changes to the fonts in the Inbox. I have shared this thread with the product team directly so please do share any further feedback here.  


Hi All, 

Appreciate the feedback on the fonts here, these changes were rolled back the changes to the fonts in the Inbox. I have shared this thread with the product team directly so please do share any further feedback here.  

Thank you, Michaela! I’m sure many would like to have more choices in the fonts but not forced and one and only. Rather, a few options to choose from in the settings.


Michaela Hone
Intercom Team
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  • Intercom Team
  • January 29, 2025

Thanks ​@Arevik Dumikian ! I’ve passed your feedback along 😊


Michaela Hone
Intercom Team
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  • Intercom Team
  • January 29, 2025
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