Using the PUT request to archive a ticket_type, it works fine, but when you send the “archived” to be false, unarchiving does not work.
curl -i -X PUT \
https://api.intercom.io/ticket_types/{ID}\
-H 'Authorization: Bearer <TOKEN>' \
-H 'Content-Type: application/json' \
-H 'Intercom-Version: 2.15' \
-d '{
"archived": false
}
I tried it through the API Docs environment, using postman, and throwing it from code through HTTP, nothing seems to be working.