It would be great if, in the chat, the client could click a 'Notify by Email' button. This button should remain visible to them at all times unless they have already clicked it. For example, if the client doesn’t want to receive the entire chat history and prefers only the response with the resolution.
Submitted
Button "notify by email"
+3- Intercom Team
Hi
Jennifer here from Intercom
Do you mean something different to exporting the full conversation data?
Yes. For example, customer doesn’t want to receive full chat history and he has to leave but wants to receive an answer from us starting from when button was clicked
+3- Intercom Team
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