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Call Forwarding to Agents Personal Phones

Related products:Phone
  • March 27, 2025
  • 1 reply
  • 28 views

I would like there to be an option for calls coming in to be forwarded to agents’ phones if they would like. 

1 reply

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I’m also looking into finding a solution for this. We have employees that would need to be able to work from their mobile in order to fully switch all to Intercom.

 

So I want to find a solution where we can also initiate and receive phone calls on mobile device but conversations are existing or created in Intercom. Is this possible, planned or any app that solves the problem of having field staff utilizing Intercom.