Can an inbound chat be more noticeable when they come in, like a stronger alert (think parrot squawking sound). | Community
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Can an inbound chat be more noticeable when they come in, like a stronger alert (think parrot squawking sound).

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  • September 29, 2023
  • 2 replies
  • 13 views
S

I think it would be great to have all chats coming in a clearer way so that the responder is notified in an obvious way.

    2 replies

    Jennifer K
    Intercom Team
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    • Jennifer KIntercom Team
    • Intercom Team
    • October 2, 2023

    Hi @Soo Sup Cha 

    Jennifer here from Intercom

    You can update the notification sound 🔊 by going to *Your Avatar* > Your Account > Notifications and clicking on the dropdown under Notification Sound:

    Screenshot_2023-05-18_at_16_31_29.png

    Hope this helps 

    Jennifer | Technical Support Specialist
    Jennifer K
    Intercom Team
    Forum|alt.badge.img+3
    • Jennifer KIntercom Team
    • Intercom Team
    • October 2, 2023
    New→Discussion ongoing
    Jennifer | Technical Support Specialist
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