Can I create a chat experience for my users to connect with their clients? | Community
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Can I create a chat experience for my users to connect with their clients?

Related products:Messenger
  • September 29, 2023
  • 4 replies
  • 27 views

I have a platform where I allow my users to spin up a sales proposal for their clients. I’d love to be able to add intercom chat to it but clearly my user only should be able to view their own customers, not the customers of other users.

 

Is this at all possible with Intercom or the Intercom API?

4 replies

Jennifer K
Intercom Team
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  • Intercom Team
  • October 3, 2023

Hi @sedouard 👋

Jennifer here from Customer Support

This is not possible.Thanks for providing context on why you would like this. 

I’ll let our product team know this is a feature you’re eager for! 🚀 


Jennifer K
Intercom Team
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  • Intercom Team
  • October 3, 2023
NewDiscussion ongoing

Nathan Sudds
Top Expert ✨
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  • Top Expert
  • November 21, 2023

@sedouard  Just wanted to add here that I answered a similar question recently that was on this same topic, thought it might be helpful to you as well.  

Using Intercom for internal communication


Jennifer K
Intercom Team
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  • Intercom Team
  • October 22, 2024
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