Can I used custom Autocomplete Select fields in the data-collection workflow? mainly async loading items | Community
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Can I used custom Autocomplete Select fields in the data-collection workflow? mainly async loading items

Related products:Integrations, API & Custom Actions
  • February 26, 2024
  • 4 replies
  • 17 views

Instead of loading each option in the Select fields, can we use a custom-field or loading the list via an API that we can provide? We have dynamic long list of items that I really don’t want to manually maintain on the Intercom UI

Ideally, I am going to ask this anyways, I’d like to be able to import my own fields-widgets, or if you can support iframing them, with some sort of a postMessage back and forth DOM API, this way, you can support complete custom Fields

 

Thank you
 

March 4, 2024

Hey @Aziz Khoury👋 Thanks so much for all of the context and information provided here - this is a great idea to have select fields able to be auto-completed and to be able to load them via an API source.

At the moment, this isn’t possible - but I’ve passed this on as an idea that will hopefully be considered in the future. I would recommend keeping an eye on New at Intercom for product releases and updates like this ✨ 🚀

4 replies

bernice
Expert User ✨
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  • Expert User ✨
  • March 4, 2024

Hey @Aziz Khoury👋 Thanks so much for all of the context and information provided here - this is a great idea to have select fields able to be auto-completed and to be able to load them via an API source.

At the moment, this isn’t possible - but I’ve passed this on as an idea that will hopefully be considered in the future. I would recommend keeping an eye on New at Intercom for product releases and updates like this ✨ 🚀


Jennifer K
Intercom Team
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  • Intercom Team
  • March 20, 2024
NewDiscussion ongoing

Michaela Hone
Intercom Team
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Archiving as this request has not had any upvotes since it’s creation more than 12 months ago. 


Michaela Hone
Intercom Team
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SubmittedArchived