Our team supports customer companies. We’d like a report that tells us how many unique users on a per-company basis started a conversation in Intercom. Most of our customers have a few power users who tend to contact us, so when the number of people at a company increases, that’s a notable indicator of something, whether expansion or trouble.
If this feature already exists and anyone has an idea about how to do this today, please let me know!
I was able to find a previous conversation asking about this feature, but it looks like the answer was about creating new reports, not a chart with this specific metric on it.