When we create a task in ClickUp from the widget inside Intercom, it doesn’t pass the users First Name or email address to ClickUp. We have automations in ClickUp in place so that when our dev team marks something as QA VERIFIED LIVE, the user gets an email automatically letting them know it’s been resolved, but currently after creating the task from Intercom, we have to manually open ClickUp and add the users first name and email address to the created task. It’d be really nice if this information could pass automatically so that we didn’t have to do this manually.
Submitted
ClickUp Integration Improvement | When creating a task it doesn't pass important details
Hi
ClickUp has an API which allows you to update tasks programmatically.
You should essentially then be able to code up a script (using Ruby, Python etc...basically any language which supports HTTP).
The script would automatically update the first name and email address of the user.
Hope this helps!
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