Code syntax highlighting

Hi @Christian Leo 

Jennifer here from Intercom 😊

Please provide any feedback or share any context you may have in regards to your use case here - I will pass this along to the Product team for you!

Sure… agent is sending a code snippet to a user:
 

User gets this:
 

There should be a Copy button in the messanger so the user could easily copy & paste the code snippet he received. Also syntax highlighting would be awesome. 

Same for articles in the knowledge base. 

@Christian Leo Thanks for the further context 🙌

I’ll keep my fingers crossed for you 🤞

I’d recommend keeping an eye on the Product Changes page 📃