Company & Contact Detail Modifications

We need to be able to update the company and contact details easier. We should be able to easily add the address, phone number, titles directly within intercom. We rely on intercom now for support to house all the information needed for our companies and contacts, and we are unable to easily edit things for them. If someone is the CEO of a company but also the billing contact I should have a place to be able to simply type that in, other than notes.