Feature Request: Copy transcript text directly from page
User Story:
As a support agent, I want to copy call transcript content directly from the transcript page so that I can quickly paste it into other tools without downloading a file first.
Current Behavior:
When viewing a call transcript, the only option to extract the text is downloading it as a file. There's no way to select and copy the transcript content directly from the page.
Requested Behavior:
Allow users to select and copy transcript text directly from the transcript view, like standard webpage text.
Why This Matters:
During and after calls, agents often need to paste transcript content into other systems - case notes, AI tools for summarization, internal documentation, Slack messages to colleagues. The current download workflow adds unnecessary steps to what should be a simple copy-paste action. This is especially disruptive during busy periods when speed matters.