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Custom Slack Message Text in Notify Slack Step

Related products:Third-party Apps & Plugins
  • July 28, 2026
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We use the SMS priority workflow to route urgent member contacts to Slack. We have different urgency types, such as member onsite and scan day, and would like to label them differently in Slack. At the moment the notification template is fixed, so we would like the ability to add a custom text field to the Notify Slack step so each workflow branch can send a distinct message to the same channel.