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Custom Snooze time memory

Related products:Core Inbox
  • April 21, 2026
  • 1 reply
  • 14 views

It would be very handy if when you went to re-snooze a conversation that the ‘Last Custom Snooze’ setting was remembered and available form the list of preset selections. 

ie a conversation is snoozed at a future check in/deadline date which won’t change but the customer replies with some thing like ‘Thanks, see you then’ a hour later so it reopens - you have to custom select that snooze date all over again

1 reply

It would be very helpful to have an option to pin custom freeze durations. For example, for a few of our workflows, a 3 day freeze is needed. It would be nice to be able to select this option from the dropdown rather than selecting custom each time. Thanks!