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Custon script for Articles

Related products:Knowledge & Help Center
  • February 2, 2024
  • 4 replies
  • 14 views

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Currently, GA is the only tracking option for Articles. We would like to apply other tracking (in our case, Smatlook) as well. But there is no way to inject any script or GTM.

 

Alternatively, it would be great to have other tracking options natively availble (Smarlook, Hotjar, Fullstory, Adobe Analytics etc.)

4 replies

Jennifer K
Intercom Team
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  • Intercom Team
  • March 4, 2024

Hi @Libor 

Jennifer here from Intercom 😊
 

I’ll let our product team know you’d love more options for this.

Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there. 🚀


Jennifer K
Intercom Team
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  • Intercom Team
  • March 4, 2024
NewDiscussion ongoing

Michaela Hone
Intercom Team
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Archiving as this request has not had any upvotes since it’s creation more than 12 months ago. 


Michaela Hone
Intercom Team
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