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Data hosting region migration

Related products:Security & Compliance
  • March 11, 2025
  • 1 reply
  • 14 views

Currently, changing the data hosting region requires manually migrating some data and manually recreating many parts of the workspace. I would like to suggest a form of changing the data hosting region *including* all existing data. We have too many complicated setups in our workspace (like Series, Tours, and lots of data) to be able to recreate it manually. However, our customers are increasingly concerned about US data storage. Offering easier migration would be very helpful for dealing with this.

1 reply

  • Author
  • New Participant
  • January 22, 2026

I really hope there will be a solution to migrate to EU hosting easily in the future. We are facing increasing pressure from customers, but the way we have integrated Intercom into our product makes it practically impossible to migrate manually. Our extensive setup of series and tours is incompatible with all user completion data being lost, for instance.