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Disable Smart Replies

Related products:Core Inbox
  • September 10, 2026
  • 0 replies
  • 19 views

Hi team,

 

It would be great to have an option to disable smart replies or at the bear minimum select the reply that is going to be shown, it’s intrusive and annoying.

The replies shown do not even make sense to the given cases. 

 

Thanks.

  • alugo
  • New Participant
  • October 16, 2026

I second this, my entire team hates it. It’s very annoying and actually slows us down.. we have to read the smart reply, then read the message to see if it applies.. pain in the butt, it never does.

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