Disable sound notifications for Team Inboxes

Usually didn’t happen before, but now if a new conversation or reassigned ticket is sent to one of our Team Inboxes, it generates a sound notification like a new conversation/ticket is assigned to an agent.
This becomes stressful because you think you have a new open chat, with an SLA to be met, and that’s actually not the case, it just arrived in Team Inbox and will be assigned maybe to you or someone else.
Personally, this is stressful.

Would be interesting that sound notifications could be customized as well, because the choices are limited. Hopefully there would be a way to assign a different sound, to a different kind of conversation/inbox.