When viewing a chat and manually assigning it to an agent, it displays whether someone is away vs. available, but to also display their reason for being away.
For example, if there is a chat Tyler was working on, and it gets assigned to a Team Inbox, I would look to assign it back to Tyler. It would be helpful to know if Tyler is on lunch vs. PTO to determine if Tyler will be available at some point in the day to handle the conversation or it must be addressed by another agent.