Do not disturb - Allow customers to mute notifications | Community
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Do not disturb - Allow customers to mute notifications

Related products:Messenger
  • November 27, 2025
  • 0 replies
  • 8 views

Multiple customers have asked if notifications on intercom can be muted or customised. Some find they are in the middle of working and our messages/ notifications are disturbing them. Could they configure notifications like:

  • Silence notifications for 1,2,3 hours (Similar to Whatsapp)
  • Only show notifications for outbound messaging (Banners, Posts)
  • Dont show messages, only play sound or app badge icon