I’ts quite usual for us that user duplicates is created in Intercom. But PLEASE make it possible to sort out duplicates by email address. There can’t be a single person who needs the same email, to the same email address at the same time.
Just give us an option to avoid duplicates when setting an email live “send to each email address once” or something like that instead of sending to each user as a standard.
Submitted
Duplicates filter when sending emails.
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.