Scheduled messages are a must have. The main reason is that I don't want my clients to know that I work in the evenings. However, I find it convenient to respond to emails and tickets during that time, knowing that they will be sent once office hours begin.
Submitted
Emails written outside business hours should be sent during business hours.
+3- Intercom Team
Hi
Jennifer here from Intercom
Thanks for this feedback, I understand why this would be useful so I’ll keep my fingers crossed for you 🤞
Whenever we do release new features, we announce them on the Product Changes page 📃
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