Enable efficient option to keep Help Center "private" | Community
Skip to main content
Submitted

Enable efficient option to keep Help Center "private"

Related products:Knowledge & Help Center
  • September 19, 2025
  • 0 replies
  • 7 views

Our Help Center should only be visible to customers (= users). To ensure this privacy, we need to make sure that the segment Users is selected for every article. Since there is no bulk option or article template to streamline this process, it can easily lead to human error.

 

It would be highly valuable to have a simple option that ensures all Help Center content is displayed only to users or to a specific segment.