Enhancing Community Engagement and Support: Let's Brainstorm Ideas! | Community
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Enhancing Community Engagement and Support: Let's Brainstorm Ideas!

Related products:Intercom Community
  • October 30, 2023
  • 2 replies
  • 30 views

dailymediainsight

Hey fellow Intercom Community members,

Hope you are doing well. i’m erick from USA. I'm excited to be a part of this vibrant community, and I believe we can make it even better. I have a few ideas to improve our community, but I'd love to hear your thoughts and suggestions as well. Here is mine,

  • How about organizing webinars on specific topics related to Intercom usage? We can invite experts to discuss best practices and answer user questions.
  • Let's establish a program to recognize and reward active members who consistently contribute to the community by sharing knowledge, solving problems, and being supportive.
  • A dedicated section for members to submit and vote on feature requests and improvements for Intercom. This could help prioritize development efforts.

2 replies

Dianah Tripac
Intercom Team
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  • Leading the Community @ Fin
  • November 15, 2024

Hi Eric ​@dailymediainsight  👋 

So great to hear you’re enjoying using the community! Thanks so much for sharing your feedback it means a lot to us 🤝

To let you know:

  • We have launched the Expert Program
  • We plan to launch Community events for Intercom Customers ( including webinars, workshops etc. inviting our expert users as speakers and event hosts alongside the community team)
  • A dedicated section for submitting upvotes, is here 

So exciting to see the Intercom Community develop and flourish day by day; exciting things coming up! 🥳🚀🤩

cc ​@Milan ​@Nathan Sudds in case you have more ideas on how to improve this space 👍


Dianah Tripac
Intercom Team
Forum|alt.badge.img+3
  • Leading the Community @ Fin
  • November 15, 2024
Updated idea statusPlannedReleased