It has been mentioned by a number of my colleagues that it would be much handier and useful to be able to export conversations in another file format than the txt file.
As well as, potentially, making the file easier to read and to use as reference, but also, the txt file doesn’t included an screenshots or images etc., which can include useful context.
+2+2+2+2
Why doesn’t the PDF export include all of the information in the Conversation?
If I am forwarded an email, I can see the email I have been forwarded, but it does not print out on the PDF. I am being included on the email because there is a customer issue, and I can’t print the customer issue, only the one directly addressed to me/
Seconding this.
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