Description: Currently, when exporting data from outbound message campaigns (e.g., specific post campaign), the export provides basic information such as user ID, email, and name. However, additional relevant details that would provide a more comprehensive view of the user are not available in the exported file.
Requested Enhancement: I would like to request an enhancement to allow users to customize the columns in the exported data from outbound campaigns. Specifically, I would like the ability to add custom attributes to the export, similar to the functionality available in the Conversations and Reports sections. In these areas, users can drill into their data and add custom attributes to better understand and segment their audience.
Use Case:
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In Conversations reports, custom attributes can be added, and those attributes appear in the exported file. The same functionality would be valuable for outbound message campaigns.
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For example, being able to export custom attributes (such as tags or additional user details) in the outbound message campaign data would allow for a deeper analysis of the campaign’s recipients.
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Currently, a workaround involves tagging users and filtering them based on the tag, but it would be more efficient and user-friendly to simply add the custom attributes to the export, similar to how contacts are handled in the contact list.
Benefit: This feature would significantly improve the utility and effectiveness of the data exported from outbound campaigns, enabling users to analyze their campaigns more effectively and with greater detail.