[Feature Request] API Access to Banner Content for Mobile SDK | Community
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[Feature Request] API Access to Banner Content for Mobile SDK

Related products:Proactive Support
  • November 20, 2025
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Feature Request: API Access to Banner Content for Mobile SDK

Currently, banners are only supported on web and mobile web, but not on native mobile SDKs (iOS and Android). This creates a gap when communicating important announcements—like maintenance windows or service updates—to mobile app users.

Requested Enhancement:

Add an API endpoint to retrieve active banner content, including:

  • Banner title and message text
  • Visibility/targeting rules
  • Dismiss state
  • Scheduling information

This would allow developers to:

  • Display banner content natively in mobile apps
  • Maintain consistent messaging across web and mobile platforms
  • Programmatically access critical announcements for custom UI implementations

Business Impact:

Many teams use banners for time-sensitive communications (outages, maintenance, critical updates). Without mobile SDK support or API access, mobile users miss these important notifications, creating an inconsistent experience and potentially leaving users uninformed during critical events.

Proposed Implementation:

A REST API endpoint like GET /banners that returns active banners matching the current user's targeting rules, similar to how the newsfeed API works.