Feature Request: Enable Export of Date-Type Custom Conversation Attributes | Community
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Feature Request: Enable Export of Date-Type Custom Conversation Attributes

Related products:Data
  • May 21, 2025
  • 0 replies
  • 25 views

Hi Intercom team ๐Ÿ‘‹

At the moment, date-type custom conversation attributes can be used when building workflows, but they are not available in the export section for conversation data. Only boolean versions of such attributes appear as options.

This creates a limitation for reporting and analysis, especially when trying to filter by specific months or calculate time-based trends (e.g. โ€œlonger than 30 daysโ€).

Request: Please enable the export and filtering of date-type custom conversation attributes to support more flexible and insightful reporting.

Thanks a lot! ๐Ÿ™