Filter and Workflows for Side Conversations | Community
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Filter and Workflows for Side Conversations

Related products:Core Inbox
  • August 10, 2026
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At the moment, there is no way to view all conversations with active Side Conversations in one central view, nor can we build workflows/rules specifically for them.

We currently rely on manual tagging as a workaround, but this adds an unnecessary step and is highly prone to human error, as tags are easily forgotten by team members.

Adding a filter option such as 'Has Side Conversation' or 'Side Conversation status' for Custom Views and Workflows would be extremely helpful. It would allow us to track open processes more efficiently.