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Filter Intercom Reports to Remove Internal Staff

Related products:Reporting
  • October 22, 2024
  • 0 replies
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Looking at our reporting data, there’s a major spike in article views in September of 24 - 360% growth. That growth is likely a result of some internal staff looking at the articles, but I can’t prove it without removing internal staff from the reporting, and I don’t see a way to do that.

Without removing internal staff (via something like removing all folks with a certain email suffix), there’s noise in our data that makes it less useful.