Anybody here who managed to filter out FIN conversation from API data?
I don’t see how to distinguish FIN from other Operator workflows with the data available.
Within Intercom’s UI there is a “FIN involved” to distinguish FIN in a view, but this datapoint doesn’t seem available with the API.
Thanks for any suggestion!
Archived
Filter out FIN conversations from API data
- Premier Customer Support Engineer
Hi
At the moment, distinguishing filtering for Fin conversations via the API would be a feature request with the team. I can see how this would be a useful feature though! I’ll convert this post into an Idea so that it has visibility in the Community Idea exchange as a feature request.
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