FIltro by company in the Ticket Portal | Community
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FIltro by company in the Ticket Portal

Related products:Tickets
  • April 25, 2024
  • 6 replies
  • 44 views

It would be very interesting to be able to filter by company on the tickets page. Today it only allows you to select from a drop-down list, and it's not sorted either.

 

6 replies

Jennifer K
Intercom Team
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  • Intercom Team
  • April 30, 2024

Hi @Juarez Junior 

Jennifer here from Customer Support

Thanks for this suggestion! I’ll let our product team know this is a feature you’d like! 😀

Whenever we do release new features, we announce them on the Product Changes page, so I would recommend keeping an eye there. 


Jennifer K
Intercom Team
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  • Intercom Team
  • April 30, 2024
NewDiscussion ongoing

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  • Active User
  • May 31, 2024

By extension, please allow creation of views with filter by Company


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We would like the ability to view all tickets created by Intercom  users within the ticket portal and the ability to filter by Company.

 

Melinda Brown

Project Manager

DynamiX Web Design


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Guys, this is very crucial for us as well! Please implement asap 🙏🏻🙏🏻🙏🏻


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We need an ability to view all tickets across all companies. Some of our users have 100+ companies.