I wish we could filter CSAT taking out certain organizations known to have a virus checker (in the normal csat reporting, not custom reporting) that is sending back glitchy CSAT responses. This is really hurting our results, and I don't want to use the feature flag that could prevent real ratings from coming in.
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I wish we could filter CSAT taking out certain organizations known to have a virus checker (in the normal csat reporting, not custom reporting) that is sending back glitchy CSAT responses.
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