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Image options for help center articles

Related products:Knowledge & Help Center
  • January 24, 2024
  • 1 reply
  • 59 views

We use a lot of screenshot images in our Intercom help center articles to make users understand our product. Whenever there is any update in interface, it becomes challenging to update all the screenshots manually in every article.

 

We are looking at below improvements in our Intercom help center to make things easier to manage:

Ability to manage all images/screenshots from one place (with an option to group or tag them if possible) in a way that they can be easily inserted in any article, as well as can be easily replaced with other images directly from source (so that we no longer need to update screenshots with interface updates at multiple places).

 

Any questions, please let me know.

1 reply

Jennifer K
Intercom Team
Forum|alt.badge.img+3
  • Intercom Team
  • February 16, 2024
NewNot planned yet