Implementing a banner that can be reused and reactivated, using scheduler | Community
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Implementing a banner that can be reused and reactivated, using scheduler

Related products:Proactive Support
  • December 18, 2024
  • 0 replies
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Niels Kristiansen

It would be ideal to have a banner that can be shown to customers multiple times, even after they’ve closed it. For example, suppose you run an e-commerce store and discover a long-term issue with one of your payment gateways. You rely on daily customer visits, so it’s crucial that the banner message reappears every time they return, or at least resets each day to show to all who have seen it the day before.

Currently, whenever a user dismisses a banner, you must create a new one for any subsequent alerts. This makes it challenging to reuse a single banner for ongoing issues, errors, or other important notices. Additionally, because we need as much screen space as possible for our solution, we can’t simply remove the close icon to force the banner to remain at the top.