Improve email warning system accuracy to reduce false positives for legitimate routing configurations | Community
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Improve email warning system accuracy to reduce false positives for legitimate routing configurations

Related products:Core Inbox
  • October 2, 2025
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The current red exclamation mark warning system triggers consistently on legitimate emails due to routing configurations, reducing its effectiveness as a security indicator. When warnings appear universally across all conversations from certain domains or forwarding setups, they lose their ability to highlight genuinely suspicious activity.

The system currently applies blanket risk assessments without distinguishing between legitimate routing patterns and actual security concerns. This creates "warning fatigue" where users become desensitized to alerts, potentially missing real threats.

Proposed improvement: Enhance the warning algorithm to better differentiate between legitimate email configurations and actual security risks, reducing false positives while maintaining protection against bad actors.